Shipping policy

Shipping

At The Gears, we are committed to delivering your orders safely, quickly, and reliably. Please read our shipping policy carefully to understand how we process and ship your orders.

📦 Order Processing Time

  • All orders are processed within 1–2 business days after order confirmation.

  • Orders are not shipped or delivered on Sundays or public holidays.

  • During high-demand periods (sales, Valentine’s Day, festivals), processing time may be slightly longer.

🚛 Shipping Time & Delivery

  • Estimated delivery time: 3–7 business days, depending on your location.

  • Delivery timelines may vary due to courier delays, weather conditions, or remote area locations.

💳 Cash on Delivery (COD)

  • COD is available on eligible products and locations.

  • COD availability may vary based on courier serviceability.

📍 Shipping Locations

  • We currently ship across India.

  • Some remote or non-serviceable pin codes may face delivery restrictions.

📦 Order Tracking

  • Once your order is shipped, you will receive a tracking link via SMS or email.

  • You can track your order status using the provided tracking details.

❗ Delays & Issues

  • While we aim for timely delivery, The Gears is not responsible for delays caused by:

    • Courier partner issues

    • Incorrect or incomplete address details

    • Natural disasters or unforeseen circumstances

✏️ Address Changes

  • Address changes are allowed only before the order is shipped.

  • Please contact us immediately after placing your order for any corrections.

📞 Contact Us

For any shipping-related questions, feel free to reach out:

Brand: The Gears
Email: support@thegears.in
Customer Support Hours: Mon–Sat | 10 AM – 6 PM